Thank you for choosing Parvati Kuteer and opening this page.
At Parvati Kuteer, we understand that sometimes plans change, and we aim to
accommodate those changes to the best of our abilities. If you wish to modify or cancel
your booking, kindly adhere to the following policies:
If you have any issues or need to request a refund, we ask that you contact our
customer service team. For qualifying cancellations, refunds will be issued once we
have received your cancellation request and it has been processed in our system.
Defective booking transactions are eligible for correction and you will not be charged for
such errors. In the event that an error occurs, please reach out to our customer service
team immediately.
Early check-in or late check-out is subject to availability and may incur additional
charges. These charges are determined and managed by the hotel directly.
Our standard check-in time is 1PM, and check-out time is 11:00 AM.
A 100% refund will be made for cancellations received 30 days before the date of
arrival.
50% refund will be made for cancellations received 15 days before the date of arrival;
no refund thereafter.
In the event of no show because of any circumstances, the total cost of the stay will be
non-refundable.
Parvati Kuteer holds the right to cancel a booking due to any software or human error.
In such a scenario, only 100% of the booking amount will be refunded.
Upon check-in, guests are required to present valid photo identification.
The Credit Card Holder must be one of the travelers.
We reserve the right to cancel or modify reservations where it appears that a customer
has engaged in fraudulent or inappropriate activity, or under other circumstances where
it appears that the reservations contain or resulted from a mistake or error.
For further information or clarification, please do not hesitate to reach out to us.
